Coalition loyalty for independent business
Points earned at one local shop
are worth something at the next one.
Axis-Points is loyalty software for small and mid-sized businesses. A shop runs its own rewards program on our platform, then partners with other nearby shops so a customer’s points travel between them. We build and host the software. The businesses keep their customers.
What Axis-Points sells
Axis-Points LLC sells a monthly software subscription to businesses. That is the entire commercial relationship, and it is the only thing anyone is ever charged for.
We charge businesses
Participating businesses pay a setup fee and a recurring monthly subscription for access to the platform — the loyalty ledger, the merchant dashboard, reward configuration, cross-promotion tools, and customer messaging. Billing runs by ACH mandate through our payment processor. See full pricing.
We never charge consumers
Consumers download nothing and pay nothing. Joining a rewards program, earning points, and redeeming them are free. Axis-Points is not a party to any purchase between a customer and a shop — those payments happen at the shop, exactly as they always did.
We sell no physical goods
Axis-Points ships nothing. There is no inventory, no fulfilment, and no delivery. Physical goods sold by participating businesses are sold by those businesses under their own return policies. Read the return policy.
How it works
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Step one
A business joins its local market
Every business belongs to one geographic market. We derive each market’s center and coverage radius from real published geography, so a shop is assigned by where it actually is rather than by a hand-drawn territory.
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Step two
The business sets its own rewards
Customers earn 3 points per dollar spent. The business decides what those points buy — a fixed dollar amount off, a percentage off, or a free item — and sets its own minimum purchase and any cap. Every promotion runs inside a start and end date the business chooses.
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Step three
Two businesses agree to honor each other
Any two participating businesses can form a cross-promotion, and both sides have to approve it before it goes live. While it runs, points a customer earned at one are redeemable at the other. No money moves between the businesses, and Axis-Points never calculates a debt between them.
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Step four
Customers find shops nearby
If a customer turns on location, the app tells them when they are near a participating shop where their points are good. Location is optional, it is never shared with any business, and everything else works without it.
Policies and customer service
Everything below is published in full, free to read, and requires no account.
Customer service
Phone, email, and mailing address, plus who to write to about billing, privacy, or abuse.
02Pricing
Every plan, setup fee, monthly rate, and add-on charge, in full.
03Terms of service
The agreement covering both businesses and consumers who use the platform.
04Refunds & disputes
What is refundable, how to request it, and how billing disputes are resolved.
05Cancellation
How to cancel, notice periods, commitment terms, and pausing an account.
06Returns
Why Axis-Points sells no physical goods, and who handles returns at a shop.
07Legal restrictions
United States only, restricted business categories, and export controls.
08Promotion terms
How points are earned, redeemed, and expire, and the rules every promotion follows.
09Privacy
What we collect, what we share with a shop, and what we never share.