Axis-Points LLC
Customer service
Reach a person at Axis-Points. No account required, and no phone tree.
Last updated August 21, 2026
General support for businesses and consumers. We reply within one business day, and same day for anything affecting billing or account access.
Phone
Monday to Friday, 9:00–17:00 Eastern, excluding U.S. federal holidays. Leave a message outside those hours and we return it the next business day.
Axis-Points LLC
122 S. Elm St
Howell, Michigan 48843
United States
Specific requests
- Billing and refunds
- billing@axis-points.com — charges, invoices, refund requests, and payment disputes. See the refund and dispute policy.
- Cancelling a subscription
- billing@axis-points.com, or cancel directly in the merchant dashboard. See the cancellation policy.
- Privacy requests
- privacy@axis-points.com — access, correction, deletion, portability, or opting out. We respond within 45 days.
- Reporting abuse
- abuse@axis-points.com — fraud, misuse of the platform, or a business not honoring its own promotion.
- Security
- security@axis-points.com — vulnerability reports. Please contact us before testing anything.
- Legal notices
- legal@axis-points.com, or by mail to the address above.