Axis-Points LLC

Promotion terms and conditions

The rules every loyalty promotion on Axis-Points follows — for the businesses running them and the customers earning them.

Last updated August 21, 2026

Earning points

Customers earn 3 points per dollar spent at a participating business. Purchase amounts are rounded down to the whole dollar before points are calculated.
Points are issued by the business where the purchase happened, and are tracked per business.
No points are issued while a business is paused or closed, or where the business has locked its program.
Points earned on a purchase that is later refunded, voided, or charged back may be reversed.

Redeeming points

Each business sets its own rewards. A reward is one of three kinds — a fixed dollar amount off, a percentage off, or a free item — and each one specifies how many points it costs and any minimum purchase required.

The two default rewards we offer new businesses are $5 off a purchase of $50 or more and 10% off a purchase of $25 or more, capped at $5. Both cost 500 points, both work out to the same effective rate, and a business is free to replace either with its own.

A discount can never exceed the actual value of the purchase it is applied to.
Percentage-off rewards may carry a maximum dollar cap, shown before you redeem.
You confirm every redemption on your own device. The shop proposes the itemized purchase and the discount; it appears on your phone; you accept or reject it. A shop cannot complete a redemption from its own screen.
Points have no cash value and cannot be redeemed for cash, sold, or transferred.

Expiration

Points expire one year after they are earned. Expiration runs daily, and any unspent balance older than a year is removed. Points are spent oldest first, so ordinary use keeps a balance from ageing out.

Points are also forfeited without compensation if you close your account, if we close it for breach of the terms of service, or if the business that issued them stops participating or ceases trading.

Every promotion has a start and end date

Businesses must set a run window on every promotion they create. A promotion is only redeemable inside its own window.

A business may halt its own promotion early — temporarily, in which case it resumes automatically, or permanently. Halting requires a stated reason from a fixed list: out of stock, voluntary early end, a pricing error, or another reason given in writing. Every halt is logged. We may also halt a promotion ourselves where it breaches these terms or applicable law.

Businesses must honor promotions they have published. If a shop refuses a reward you validly earned, report it to abuse@axis-points.com with the shop, date, and reward.

Cross-promotions between businesses

Two participating businesses can agree that each will accept points earned at the other. Both must approve before it goes live, and it runs only inside a defined window.

Points are redeemable at the partner only if they were earned during the partnership window and redeemed while it is still active.
Each business honors the reward out of its own pocket. No money moves between them through Axis-Points, and we calculate no obligation between them.
If a cross-promotion would share your personal information with a business whose program you have not joined, we ask you first, naming that business. Declining does not affect your points or standing anywhere.

Marketing messages

Email and text marketing from a business are separate, opt-in, and specific to that business. You are never enrolled by default, and consent is never a condition of joining a program, earning points, or redeeming them.

Marketing texts are sent only between 8:00 a.m. and 9:00 p.m. in your local time. Reply STOP to stop them or HELP for help; you can also opt out in your settings or by emailing us, and we honor it immediately. Message frequency varies and message and data rates may apply. Every marketing email carries an unsubscribe link.

Fair use

Points obtained through fraud, manipulated device location, duplicate accounts, exploitation of a software fault, or collusion are void and will be removed without compensation. We may correct balances credited in error.

We may modify, suspend, or discontinue the points program. Where a change reduces the value of points you already hold, we give at least 30 days’ notice and a reasonable chance to redeem. Void where prohibited.