Axis-Points LLC
Terms of service
The agreement covering everyone who uses Axis-Points — businesses and consumers alike.
Last updated August 21, 2026
Summary version, published for reference. The complete terms are presented for acceptance when you create an account, and that version is the binding one.
1. Who this is between
These terms are between you and Axis-Points LLC, a Michigan limited liability company, and govern your use of the Axis-Points web application and related services. By creating an account you agree to them, to the privacy policy, and to the promotion terms.
2. Eligibility
You must be at least 18 and reside in the United States. Businesses must be organized and operating in the United States with a physical place of business here, and must not fall into a restricted category. See legal and export restrictions.
3. What Axis-Points is
Axis-Points is a technology platform. We provide software that businesses use to run loyalty programs. We are not a party to any transaction between a customer and a business. We do not sell their goods, set their prices or rewards, process payments between them, or control how they operate. Each participating business is an independent business, not our agent, partner, or employee.
Disputes about goods, services, or a business’s conduct are between the customer and that business. We will help informally where we can.
4. Consumer accounts
Consumers pay nothing. Keep your login details to yourself and tell us at once if someone else gets into your account. One account per person, and accounts cannot be transferred or sold.
Points are a promotional benefit with no cash value, are not your property, and cannot be sold or transferred. Full terms are on the promotion terms page.
5. Business accounts
Businesses pay the subscription fees published on the pricing page, billed monthly in advance by ACH mandate. Businesses set and are solely responsible for honoring their own reward terms, and remain responsible for points they have issued even after they leave the platform.
Businesses receive customer information only where the customer has joined that business’s program, may use it only to run the loyalty program and to send marketing the customer opted in to, and may not sell it or pass it on. Businesses never receive customer location data. Businesses are responsible for their own compliance with telemarketing, email, and privacy law, and sending messages through our platform does not shift that responsibility to us.
6. Acceptable use
Do not use the platform to break the law, defraud anyone, spoof or manipulate device location, run bots or scrapers, reverse engineer the software, interfere with its operation or security, or access anyone else’s account. Businesses may not import outside contact lists, message customers who did not opt in to hear from them, circumvent our messaging controls, or condition points on marketing consent.
Breaking these rules can cost you your points, your account, or both.
7. Intellectual property
The platform, its software, and its design belong to Axis-Points or our licensors. You get a limited, revocable, non-exclusive licence to use it under these terms. Business names and logos belong to those businesses. Content a business uploads stays theirs, licensed to us only so we can display it in the service.
8. Disclaimers and liability
The platform is provided “as is” and “as available,” without warranties of any kind to the fullest extent the law allows. We do not warrant that it will be uninterrupted or error-free, that proximity notifications will be accurate or timely, or that any business will honor any offer.
Neither party is liable for indirect, incidental, special, or consequential damages. Our total liability to a business is capped at the fees that business paid us in the preceding twelve months. Some states do not allow these limits, so they may not apply to you, and nothing here limits liability that cannot lawfully be limited.
9. Changes, suspension, and termination
We may update these terms; material changes take effect 30 days after we post and notify you, and continuing to use the service after that means you accept them. You may close your account at any time — see the cancellation policy. We may suspend or close an account for breach, non-payment, suspected fraud, or where the law requires it.
10. Governing law and disputes
Michigan law governs, without regard to conflict-of-law principles. Please contact legal@axis-points.com first — we take 60 days to try to resolve things informally, and most disagreements end there. The full account terms set out the binding dispute resolution procedure, including any arbitration provision and your right to opt out of it within 30 days of accepting.
Billing disagreements have their own process, set out in the refund and dispute policy.